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Terms & Policies
Booking Fee
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A non-refundable booking fee is required of 100 dollars to confirm your appointment.
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Your appointment is not confirmed until the booking fee has been paid.
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This fee will be applied toward the final cost of your service.
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The remaining balance is due at the beginning of your appointment and can be paid by cash, Zelle, credit o debit card.
Rescheduling and Cancellations
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Cancelling an appointment will result in the loss of your booking fee.
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If your need to rescheduling, please provide at least 72 hours' notice to avoid forfeiting your booking fee.
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A new booking fee is required to secure any additional appointment.
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Rescheduling is allowed up to 2 times, after the second reschedule, the appointment will be canceled, and the booking fee will be forfeited.
Late Policy
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Arriving more than 15 minutes late, will be treated as a "no-show", resulting in the forfeiture of your booking fee.
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Unfortunately, we cannot extend appointments for late arrivals as it affects the day's schedule.
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A new booking fee will be required to book another appointment.
Contraindications
Permanent makeup is not recommended for individuals who meet any of the following conditions:
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Under 18 years of age. Parent / guardian consent is not accepted.
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Pregnant or breastfeeding.
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Known allergies to pigmentation or makeup.
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Skin conditions on or near the treatment area, including but not limited to:
- Eczema or psoriasis.
- Scabs, cuts or open wounds.
- Cold sores.
- Shingles.
- Undiagnosed rashes or blisters.
- Blood-borne diseases such as Hepatitis B/C, HIV/AIDS, Tuberculosis, Malaria, Syphillis, etc.
- Moderate to severe acne in the treatment area.
- Bleeding disorders such as hemophilia.
- Daily blood-thinning medications.
- Epilepsy or history of fainting and seizures.
- Pacemaker or significant heart issues.
- Healing disorders or conditions affecting wound recovery.
- Post-inflammatory hyperpigmentation.
- Recent cosmetic treatments: botox or fillers within 90 days prior to the appointment.
- Cancer treatments: currently receiving or have received radiotherapy or chemotherapy within the last 6 months.
- Prescribed skin medications for acne or skin conditions (e.g. Accutane, Retin-A or strong retinoids) within the past year before the procedure.
- History of reactions to topical anesthetics, please inform us if you've or had any allergic responses to anesthetics.
Pre-care Instructions
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Avoid Blood Thinners: Refrain from alcohol, caffeine, aspirin or ibuprofen 24 hours before. These substances can thin the blood and affect the procedure results.
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No Sun Exposure: Avoid sunburn or tanning on the brow area for at least one week prior.
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Skip Brow Growth Serums: Discontinue the use of brow growth serums two weeks prior.
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No Skincare Treatments in Brow Area: Avoid chemical peels, laser treatments or strong retinoids on or near the brow area at least two weeks before.
Healing Process
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Days 1-3: Brows may appear darker and slightly swollen.
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Days 4-10: Expect some flaking and peeling, avoid picking or scratching. The peeling process is normal as your skin heals, avoid using makeup or applying skincare products in the treated area.
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Weeks 2-4: Color will lighten as the skin regenerates.
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Full Healing (4-6 weeks): Final color and shape will set.